Jeffrey L. Connolly is senior vice president and president for West Michigan and Upper Peninsula for Blue Cross Blue Shield of Michigan.
Connolly is responsible for managing and directing operations for West Michigan and the Upper Peninsula region as well as the URMBT. Critical aspects of his role include growth and profitability for the company, the delivery of high-quality services to consumers and developing and implementing strategic plans for the Health Plan Business division, West Michigan and Upper Peninsula operations. These responsibilities also work to achieve the long-term financial and strategic objectives of the company. Jeff serves as a partner with corporate leadership officials who oversee customer service and provider inquiry functions to ensure consumers’ needs are met in a timely and cost-effective manner. Likewise, Jeff serves as a corporate liaison with Blue Cross Blue Shield Association.
From July 2005 through November 2006, Connolly was president and chief executive officer of Aetna’s Midwest Network Access Business. From 1994 to 2005, he held the titles of president, chief executive officer and other executive positions with PPOM. He also served as a senior accountant at Deloitte & Touche LLP from 1990 to 1994. He’s a certified public accountant with a bachelor’s degree in accounting from Central Michigan University. Connolly is a member of the American Institute of Certified Public Accountants and Michigan Association of Certified Public Accountants. Connolly serves on the board of directors for Grand Rapids Chambers of Commerce, West Michigan Policy Forum, and Grand Valley State University’s Health Advisory Board. Likewise, he has executive-level roles with Talent 2025, Covenant House and the Regional Air Alliance. In addition to the above contributions and accomplishments, Jeff is a strong financial supporter of many community organizations such as the Arthritis Foundation, United Way, Covenant House, Catholic Charities, March of Dimes, NAACP, Girl Scouts, YMCA of Greater Grand Rapids and Alzheimer’s Association